Terms & Conditions
As Künefeci Esat, regarding the services and products we offer through our website, please review the following terms and conditions carefully before using the site. By using our website, you declare that you accept these terms and conditions. The terms and conditions may be updated from time to time, so you are advised to check them regularly.
1. General Provisions
These Terms and Conditions apply to anyone who accesses Künefeci Esat's website. By using the site, you agree to these terms. If you do not agree to these terms, please do not use the Site.
2. Product Order and Payment
When you place an order through our website, all information regarding your order must be correct and complete.
Product prices are the prices stated on the website. Prices may include taxes and other fees.
Payments can be made by credit card, debit card, payment at the door. The payment process takes place through secure payment processing providers and the security of your personal information is ensured.
Once the order confirmation is received, the payment process is considered complete and your products will be prepared and shipped.
3. Delivery
Our products are delivered safely through contracted shipping companies. Delivery time is usually 2-5 business days and may vary depending on the destination country.
During delivery, you should check that the product is intact and complete. If you encounter any damage or missing product during delivery, please contact us immediately.
You must ensure that your delivery address is correct and complete. You cannot be held responsible for delivery problems caused by incorrect or incomplete addresses.
4. Returns and Cancellation
Your purchases can only be returned if they are spoiled or incomplete. Return requests must be made within 7 business days from the date of delivery.
To request a return, you must contact us. The product must be returned in its original packaging and labels.
Returns of frozen products are not accepted for health and hygiene reasons.
If you wish to cancel your order, you can do so before your order is shipped.
5. Intellectual Property
The contents, brands, logos and other designs on our website belong to Künefeci Esat and have intellectual property rights. Unauthorized use of this content is prohibited.
6. User Comments and Content
You can share user comments, reviews or other content on our website. The content you share must not violate the rights of Künefeci Esat and must not be against the law.
Künefeci Esat reserves the right to remove inappropriate content, although it is not obliged to inspect the content provided by the user in advance.
7. Disclaimer of Liability
The products and services provided through our website are offered “as is”. Künefeci Esat does not accept any responsibility for the quality or suitability of the products or for any errors.
Changes, updates and maintenance on the website may be made without prior notice.
Künefeci Esat cannot be held responsible for any negative situation you encounter during the use of our website.
8. Privacy
For detailed information about how your personal data is collected, used and protected, you can visit our Privacy Policy page.
We do not share your personal information with third parties, but in certain circumstances (such as legal obligations, service providers) your information may be shared.
9. Changes
Künefeci Esat reserves the right to change these terms and conditions from time to time. When any changes are made, the updated terms will be published on our website. These amendments shall be effective as soon as they are published.
10. Applicable Law and Jurisdiction
These terms and conditions are subject to the laws of the Republic of Turkey. Disputes between the parties will be resolved in Mersin courts.
11. Contact
If you have any questions or requests about anything, you can contact us by the following methods:
Email: kunefeciesat@gmail.com
Telephone: +90 532 169 00 31
Address: Alata Mah. Kardelen 2 Sk. No: 9B Erdemli/Mersin, Turkey
As Künefeci Esat, we strive to provide the highest quality service by prioritizing customer satisfaction.